Privacy Policy – Protecting Your Data on the TK998 Platform

1. Introduction

TK998 is a popular online gaming and betting platform in Bangladesh. We place the utmost importance on our users' privacy. This Privacy Policy explains how TK998 collects your information, how it is used, and how it is kept secure.

This policy applies to all TK998 services, including our website (tk998.onl), mobile application, and any related services. Please read this policy carefully before using TK998.

TK998 believes that transparency is essential to earning user trust. We never use your data without your consent and always respect your right to privacy.

2. What Information We Collect

TK998 collects only the information that is strictly necessary. Collecting unnecessary or excessive data goes against our principles. There are three main sources of information we collect:

What you provide directly

• At registration: name, mobile number, email address, date of birth.
• During KYC verification: photo ID (national ID or passport) and address.
• Payment time: bKash, Nagad, or Rocket number (partial number for verification purposes only, not the full number).
• When contacting support: conversation content and any attached files.

Automatically Collected

• IP address and approximate location.
• Browser type, operating system, and device information.
• Times of login and logout from the platform.
• Page visit patterns and duration.
• Referral source (how you arrived at TK998).

Gaming Activity

• Betting history, amounts, and outcomes.
• Data on which games are played most frequently.
• Bonus usage history.
• Total gaming time and session details.

3. How Your Information Is Used

TK998 uses your information solely for the purposes listed below. We never use it for anything outside these specified purposes:

• Account Management: To create, secure, and manage your TK998 account.
• Service Delivery: To facilitate deposits, withdrawals, and gaming features.
• Identity Verification: To verify that you are a real person and that you are over 18 years of age.
• Security Assurance: To prevent fraudulent activity, money laundering, and other illegal conduct.
• Customer Service: To address your complaints, questions, or issues.
• Contact: To send important updates, transaction confirmations, and security alerts.
• Responsible Gaming: To identify signs of excessive gaming and provide appropriate support.
• Service Improvement: To detect platform errors and improve the user experience.
• Legal Obligations: To comply with lawful requests from law enforcement agencies.

4. Disclosure & Third Parties

TK998 never sells or rents your data. However, information may be shared with third parties in the following limited circumstances:

• Payment Processor: Only the minimum information required to process transactions via bKash, Nagad, Rocket, or bank transfer.
• Game Software Provider: The minimum data necessary to operate gaming services.
• Security Services: For fraud prevention and identity verification.
• Legal Authorities: Upon a valid court order or request from a regulatory authority.
• Business Succession: By notifying users in advance of any change in ownership of TK998.

All third parties we work with are contractually bound to uphold TK998's privacy standards. None of them may use your data for their own purposes.

5. Data Security Measures

TK998 protects your data with industry-leading security measures:

• 256-Bit SSL Encryption: All data transmissions take place over encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security to access your account.
• Firewall Protection: Advanced firewalls to prevent unauthorized access.
• Regular Security Audits: Regular third-party audits.
• Staff Training: All staff receive regular training on data protection.
• Minimum Access Policy: Only authorised staff may access specific data.

6. Cookie Policy

Cookies are used on the TK998 website to improve your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled.
• Performance Cookies: Anonymous data collection to improve platform performance.
• Preference Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To understand which pages receive the most visits (anonymized).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

7. Protection of Minors

TK998 does not collect or store information from anyone under the age of 18. Our platform is for adults only.

• Age verification is conducted at the time of registration.
• Additional proof of age may be requested in cases of suspected underage use.
• If a minor's data is identified, the account will be suspended and all associated data deleted.

If a parent or guardian believes their child is using TK998, please notify our support team immediately.

8. Your Data Rights

As a TK998 user, you have the following rights regarding your own information:

9. Data Retention Period

TK998 does not retain data beyond what is necessary. Retention periods for different types of information are as follows:

• Account Information: For the full duration the account is active and for 5 years after closure.
• Transaction Records: 7 years, as required by financial regulatory law.
• KYC Documents: 5 years after account closure.
• Support Conversations: 2 years after last contact.
• Log Files: Up to 18 months.
• Cookies: Session cookies — deleted when the browser is closed; persistent cookies — up to 30 days.

Once the retention period expires, data is securely deleted or anonymized so that you can no longer be identified in any way.

10. Changes to the Privacy Policy

TK998 may update this Privacy Policy when necessary. In the event of changes, we will:

• Users will be notified of significant changes via email or platform notification.
• The date of the most recent update will be noted at the top of this page.
• Minor updates will be communicated via an on-page notice.
• Continued use of the platform after any changes have been made constitutes your acceptance of the updated policy.

11. Contact

For any questions, comments, or concerns regarding the Privacy Policy, please contact us:

• Email: [email protected]
• Operating Hours: 7 days a week, 9:00 AM – 11:00 PM
• Response Time: Typically within 24–48 hours.

We are committed to responding to all data rights requests within 30 days.